About Us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How We Reward You

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

What You’ll do

As a Facilities Coordinator, you will be trouble shooting, coordinating, and dispatching all store maintenance requests to ensure service-level agreement is performed.

• Troubleshoot and dispatch incoming reactive requests for service for Rural King store facilities.
• Responsible for vetting prospective service providers.
• Responsible for ensuring preventive maintenance programs are maintained for all required equipment. 
• Determine when a service or repair needed will require estimates.
• Responsible for scoping, dispatching, reviewing estimates for approval, and coordinating with stores and contractors when approved.
• Assist in creating and enforcing standard operating procedures guidelines for stores to self-help and ensure completed properly.
• Responsible for daily follow up on all pending estimates and ensure that they are ready for review from multiple vendors timely.
• Follow up on all approved estimates and assist in overall follow-up when time allows.
• Call stores to inquire if the incident is complete and council stores on expectations for completed services.
• Call Contractors if they are past the service-level agreement to see why they have not performed as scheduled and take appropriate steps to update the incident if the decision is made to re-assign the work.
• Negotiate pricing with contractors to ensure the best price is acquired for the company.
• Acquire and upload quotes received, and council contractors if company guidelines for submission are not followed.
• Provide weekly updates on all ongoing open issues under your responsibility.
• Route Invoices received to the proper destination and council contractors if the correct information is not submitted.
• Acknowledge, respond, and route e-mails within a timely manner.

• Responsible for registering all new vendors and negotiating the best price for services.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential Qualities for Success

• At least 3 years of general building maintenance experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Strong understanding of retail business practices.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Proven track record of establishing and maintaining positive relationships.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
• Ability to follow and adhere to established process.
• Experience in managing multiple tasks and maintaining a proactive and results-driven approach.
• Adaptable in response to changing priorities, unexpected challenges, and evolving business needs.
• Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.

Physical Requirements 

• Ability to maintain a seated or standing position for extended durations.
• Capability to lift 15 pounds periodically.
• Ability to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities.

Supervisory Responsibilities

None

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.