Training Manager

Location : Location US-IL-Mattoon
ID
2024-21418
Category
Human Resources
Type
Regular Full-Time

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

 

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. 

 

 

How we reward you

 

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

What You’ll Do


As a Training Manager, you will be participating in the creation of training content and providing direction for the Training team. This position is responsible for overseeing the quality development, maintenance, updating and delivery of training content that aligns with the needs of the organization and long-term growth goals.

 

  • Manage processes and expectations for the flow, approval, assignment and completion of training projects.
  • Act as a liaison between the training department and managers submitting training requests.
  • Manage training projects and content development individually and with the team.
  • Exercise excellent judgment, skill and understanding of company direction in the prioritization and communication of training projects.
  • Assure excellent quality controls are in place and managed to keep all training content current.
  • Oversee multiple projects and objectives.
  • Establish priorities and provide direction for the training team to meet project commitments and timelines.
  • Oversee completion and maintenance of Training Tracks for every job position at Rural King.
  • Oversee Rural King’s Learning Management System, The Windmill, to assure it remains engaging and the content is well organized, user friendly and remains updated.
  • Assure the New Hire Orientation remains fresh and relevant with periodic updates.
  • Meet annual training objectives that align with our company’s goals.
  • Identify and partner with external partners for outsourced training and assessments as appropriate to address needs.
  • Create, manage and report out on training performance to objectives and budget.
  • Assure training team has the appropriate skills and resources to be effective in creating training content and serving the training needs of Rural King.
  • Grow the skills and effectiveness of the training team.
  • Use training metrics and associate feedback to measure effectiveness of training and opportunities for improvement.
  • Maintain expertise in training techniques and approaches, utilizing what will maximize our effectiveness in developing the knowledge, skills and abilities of our associates.
  • Ensure all training content released from the training team is aligned with the Rural King culture and values.
  • Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program.
  • Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Essential Qualities for Success

 

  • At least 5 years of retail experience and a Bachelor’s degree or equivalent combination of experience and education.
  • Proficiency with Microsoft Office Suite or related software.
  • Proven experience in effectively supervising and leading a diverse team, guiding them toward achieving department goals and objectives.
  • Proven track record of establishing and maintaining positive relationships.
  • Demonstrate confident and clear communication skills to express thoughts, opinions, and ideas in a respectful manner.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.

 Physical Requirements

 

  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related tasks.

Supervisory Responsibilities

 

Yes

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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