Information Technology - Business Applications Manager

Location : Location US-IL-Mattoon
ID
2024-19939
Category
Technology
Type
Regular Full-Time

About us

 

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

 

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.  

 

How we reward you

 

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program

* 24/7 Chaplaincy Services

What You’ll do

 

As a Business Application Manager you will be leading the planning, implementation, and optimization of Supply Chain and Planning & Forecasting applications across our organization. The ideal candidate will have a strategic mindset, a deep understanding of business processes, and the ability to leverage technology to drive operational excellence. As a key liaison between business units and IT, the Business Application Manager will play a crucial role in aligning technology solutions with business objectives. This role will lead a team of IT Business Analysts and Application Analysts for Supply Chain and Planning & Forecasting applications.

  • Gain solid understanding of the business process, workflows, and data requirements for each application package.
  • Establish close partnerships with Rural King departments inside and outside IT, as well as application vendors.
  • Work with project managers and developers to create scope, requirements, and detailed designs to meet business needs.
  • Document technical specifications run books and other requirements to support each application.
  • Plan and develop use-case test plans and perform unit testing.
  • Develop deep understanding of applications, supporting infrastructure, and systems integration.
  • Administer the packaged applications, including design and configuration.
  • Design, build, test, implement and maintain integrations between the packaged applications and other internal and external applications.
  • Lead change management initiatives related to the introduction of new applications or updates to existing ones.
  • Work closely with stakeholders to address concerns, promote user adoption, and ensure a smooth transition.
  • Design, build, test, implement, and maintain custom components and extensions as necessary for the packaged applications.
  • Assist with system administration tasks, including server upgrades, patch deployments, architecture review / design and general best practices.
  • Help define new business processes; data elements, and system change requests.
  • Provide on-call support for production applications.
  • Develop and implement a strategic roadmap for business applications, aligning technology solutions with business goals.
  • Stay informed about industry trends and emerging technologies to drive innovation and competitive advantage.
  • Configure and monitor application performance, capacity, and response times.
  • Microsoft SQL Management (DB, Restore, BU, Maintenance)
  • Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program.
  • Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Supervisory Responsibilities

 

Yes

Essential Qualities for Success

 

  • At least a Bachelor’s Degree in Computer Science.
  • 5+ years’ experience supporting packaged applications.
  • Proficient in CRM, ERP, Workforce Mgmt., Supply Chain Mgmt. Applications
  • Proficient in Microsoft AD Mgmt. and Microsoft SQL Mgmt.
  • Excellent communication and documentation skills
  • Ability to participate in our online applicant and new hire onboarding process remotely.
  • Ability to complete computer-based training.

                                                                                                                              Physical Requirements  

 

  • Ability to maintain a seated or standing position for extended durations.
  • Capability to lift 15 pounds periodically.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related tasks.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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